Recent Posts

Commercial Services and California Wildfires

10/26/2017 (Permalink)

Recent California wildfires and how they affect businesses

We’ve had a lot of devastation in California due to all the fires. Thousands of people have been left homeless, dozens of deaths have occurred, businesses have temporarily shut down or been burned to the ground, and income is being lost. It’s bad enough not having a permanent home; life could be even worse if a person didn’t have a job and wasn’t able to earn money to afford a new place to live.

How SERVPRO can revive businesses

Imagine if schools, churches, your local hardware store, grocery store, or post office couldn’t operate due to fire, water, or even heavy smoke damage. Regular operations wouldn’t occur, and people couldn’t conduct business or have their basic needs met. Income for employees and the business owner would be gone, thus slowing down our everyday life routines. Having SERVPRO arrive immediately after damage has occurred to perform fire and smoke damage cleanup could ensure the business reopens a lot sooner, and operations can begin much more quickly.

Did you know approximately 50% of businesses don’t reopen after experiencing a natural or man-made disaster? Don’t be in that 50%; let us do 100% of the cleanup work for you! SERVPRO of Palmdale/Acton has its commercial cleanup checklist ready to go for you, just give us a call as soon as you find out about the loss.

How to Prevent Mold Growth in Your Home

10/26/2017 (Permalink)

We have really seen it all!

You wouldn’t think that a home could be completely overtaken by mold damage, but we at SERVPRO of Palmdale/Acton really have seen all the colors of the rainbow and all the thickness mold ensues. Whether the mold is on walls, carpets, windows (not just the window sills, but actual glass), doors, couches, curtains, or your crawlspace, it will find a place to repopulate.

Have you checked behind your couch lately?

We have seen this problem very often. When furniture is pushed too far against a wall, or a home has been closed tightly for too long, mold will begin to grow due to the dark, enclosed spaces. Regularly cleaning around and behind your furniture, as well as checking for mold (Have you looked UNDER your couch lately? Little Johnny may be sticking his snacks under there for later.)

When was your heater last used?

If your home isn’t regularly used or the heat isn't being run in the winter, mold may start to grow due to the moisture buildup and no regular air flow or drying activity. We recently performed mold cleaning on a Palmdale home because the home had no heat for several weeks. Mold was growing on the pillows in the closet, and much of the clothing and fabrics in the home had to be treated for a musty/moldy smell.

We recommend keeping your home dry; just because the toilet doesn’t overflow, doesn’t mean your home isn’t being exposed to moisture.

Need some more tips? Click here to get more information on what to do if you find mold.

SERVPRO is Set for Storm Season

10/26/2017 (Permalink)

How we operate during the busy season

The busiest season for us tends to be the end of summer, beginning of fall. Not only have we dealt with wildfires, but major water-related storm events such as hurricanes, heavy rains, and broken/frozen pipes cause so many issues for families. We work together by bringing on other SERVPRO franchises because we are all Here to Help people get back to regular life, “Like it never even happened.” We always anticipate our Palmdale storm damage losses will keep us busy. That way, we always have extra equipment and cleaning supplies, all-hands-on-deck, and a functioning communication system with our office and production.

What should you do until help arrives?

When you realize you have water damage, call your insurance company right away. Take careful notes, keep all their contact information, and keep your homeowner's insurance information in a safe place. If you can, move as many of your belongings as possible away from the water. Taking photos is also recommended because they may be helpful! We will work with you and your insurance to make the claims process as smooth as possible, so you can get your home back on track and insurance can remain satisfied with consistent paperwork.  

Dealing with Water Damage Around the Holidays

10/26/2017 (Permalink)

We are nearing the end of October, and beginning the heavy holiday season. We always always ALWAYS anticipate this year to be the busiest with water damage in homes and businesses. It never fails; you get so many people in one house, something is bound to break.

We aren’t talking about your grandma’s casserole dish. Usually, the damage is in the wall, behind the fridge, or in the laundry room. JUST when you’re trying to get the house together for company, chaos ensues!

We can’t count just on one hand the number of calls we get for work to be done before holiday company visits. Our turnaround is very quick because we get right to business; we aren’t afraid of dirt, water, or getting into the walls. Acton water damage experts aren’t around often because we aren’t a service you seek out during your off time; we are a service often needed at 3 in the morning, or at 4:59 on a Friday afternoon.

Our SERVPRO experts work around the clock for you because we know quick, efficient work will make your life easier. We strive for satisfied customers.

Contact Us

Call today if you see ANY signs of water damage, including but not limited to: wet floors (cause unknown), dripping from the ceiling, discolored walls, peeling paint, or peeling laminate. You may not need an expert to tell you whether these are signs of water damage, but you will need an expert to make the water damage look “Like it never even happened.”

Palmdale Fire Damage

10/26/2017 (Permalink)

Wildfires spreading across California

Every time you turn on the news, you see crews working on fires in the middle of the night. You see miles and miles of traffic because lanes are shut down due to fires spreading across the highway. You hear about another family that is homeless because a wildfire took their home. There is so much devastation; California has never experienced fires this devastating. Over 20,000 people were evacuated from their homes within these past few weeks, and half of those people are now without a home.

What would you do? There’s only so much to do to prepare.

Part of our fire damage service to Palmdale and surrounding areas is to educate those about fire insurance policy. We come across many homeowners who don’t have homeowners’ insurance. Often, renters don’t have insurance either. Did you know that under most homeowners’ insurance policies, you can have your home structure and belongings covered? Most insurance companies will literally write you a check or send you an electronic payment as soon as damage to your home has been verified, so you can start rebuilding or gathering household items you need such as food or clothing.

We know this information about fire damage policies because we deal with them all the time. We communicate with insurance adjusters about your loss to get them any details they need, so they can justify the coverage under your policy. Keeping your policy current is another recommendation. If your policy lapses (ends) during a house fire, insurance companies will deny coverage and you will have to find another way to deal with the cost of cleanup or replacing much-needed belongings.

Nothing can replace belongings with sentimental value

Have a plan in case you must evacuate your home in Palmdale. Keep a list by your fridge of all the important items to take with you. We recently encountered a home where the homeowner had all her important documents such as insurance, medical and bank paperwork, birth certificates and social security cards, in one lightweight safe. That way, she wouldn’t have to shuffle through files to find these papers.

If you have antiques, family heirlooms, photo albums, or childhood memories, add those to the list of important items. Keep them in reach. When you are told to evacuate, LEAVE YOUR PROPERTY. Furniture and clothes can be replaced, but you and your family can’t.

For more information on dealing with fire damage, click here.

Widespread Storm Damage Cleanup - How We Operate

9/18/2017 (Permalink)

We may be only in the middle of September, but the weather is changing drastically. Across the United States, we are seeing more earthquakes, hurricanes, fire, and flooding. These natural disasters happen during winter and storm season, and they can last for months. December through February are typically our busiest months! One big tip we have for homeowners: if you can’t take your valuables with you (photos, frames, sentimental items, documents), put them in your dishwasher, if it’s dry. Dishwashers are hard to destroy, even during a disaster, and they most likely will remain sealed. These are the types of storm repairs we handle on a seasonal basis. 

Although we become occupied with emergency losses, we make sure not to neglect a single disaster in our community. Our franchises work together when there is a large loss emergency that devastates a community. Dozens of SERVPRO companies are gathering together to work on flood cleanup due to Hurricanes Harvey and Irma. When we see a need, we don’t hesitate to get organized. Even with smaller losses in our communities, we hire more technicians, work extra hours, and operate on storm mode. We are bigger than any disaster when we work together!

Contact SERVPRO Today

Don’t hesitate to call SERVPRO of Palmdale/Acton at (661)272-1499 when you have damage. We are NEVER too busy for you!

Why is Fire and Water Damage Cleanup So Essential?

9/18/2017 (Permalink)

Although we see many homes affected by water, fire, and even mold damage, we also see commercial buildings such as stores, schools, county buildings, and even churches affected by damage. Having a plan of action to take care of your business, or a business you manage, is essential so business doesn’t lose revenue. Here are some typical places where we perform commercial restoration and repair. 

Did you know approximately 50% of businesses who experience severe fire or water damage don’t reopen? That’s not only revenue lost, but memories for the community. We see churches affected by water damage because often, the worship halls are vacant for several days until Saturday or Sunday services. Churches also are typically staple buildings of the community, and may not have updated piping or electrical work done.

Schools can’t afford to lose time away from teaching! Having a company that you can contact ASAP when there is water damage on a Saturday morning is essential so classes can continue Monday. Don’t hesitate to contact the restoration industry that has been in business since 1967, and has grown to over 1800 franchises - SERVPRO of Palmdale/Acton!

Palmdale Water Loss Repair

9/13/2017 (Permalink)

How can water damage start?

The slightest issue can become the biggest nightmare with water damage. Often, damage occurs from something that you would never have thought would cause a huge mess.

Often, we receive calls about water lines in toilets or refrigerators breaking, thus causing water to leak everywhere. Whether you have laminate, tile, carpet, or hardwood flooring, the ground will be affected differently each time but equally painful towards your checking account. OR, a pipe could break in the wall. OR, the sink could be accidentally left on while you’re arguing on the phone with a creditor. Do you know what to do if your house gets wet?

What else could go wrong?

What else can really grind your gears? Imagine the loss happening when you’re not home, when you’ve been on vacation, or this residence is one of your rentals, or the loss started in the house next door. We have seen many scenarios of water losses. Thus, our experience in dealing with water loss repair in Palmdale is quite extensive!

Combined with years of experience, on the job training, up to date Continuing Education, consistent positive customer service, and a wonderful Corporate team, we can make every fire and water loss project “Like it never even happened.”

Palmdale Fire Damage Cleanup Services - Prompt and Professional

9/12/2017 (Permalink)

Our 1-4-8 timely guarantee

Due to the nature of the restoration business, we pride ourselves in responding promptly to emergency situations. Within 1 hour of getting a phone call from a concerned potential customer, we respond back to advise them on how to handle their fire damage situation. Do you run a business that was affected by damage? Do you have insurance? When did the damage occur? When are you available to meet with a technician? Do you own the home that was damaged?

After 4 hours of an emergency call, we will be at your residence. Whether you have fire damage in the Palmdale/Acton areas due to a busted water heater, or water damage after being gone for a week, we can come to your residence with our equipment. Finally, after a long day of making phone calls, signing paper work, and getting the restoration process started, we can give you and your insurance company (if you decide to use your homeowner's insurance policy) an idea of the work that we need to do and how much it may cost.

Does all this information see to be too much to handle? Then just take care of it, one bite at a time! Give us, SERVPRO of Palmdale/ Acton, a call at 661-272-1499.

Mold Removal Services in Palmdale and Acton

9/6/2017 (Permalink)

Although we pride ourselves on being primarily a residential fire and water damage restoration company, we also have other areas where we excel and maintain excellence. Check out these photos of vandalism, mold, and commercial work for yourself to see the various areas where we must switch gears to help those in need.

Do you know who to contact if you need mold removal services in Palmdale, or Acton? We are proud to serve these areas. With all the severe weather, storms, flooding and the like that are happening around our country, we understand it is devastating to have to leave your home and come back to it in shambles. Other franchises are working hard to fix those areas, and many are on standby.

If you find yourself in an emergency water damage situation, we can help remediate the damage so mold doesn’t grow. We can also prepare your home for construction workers if the work is needed. Often, we are confused with construction companies because of the demolition we perform. However, performing that work is necessary to get to the damage that’s eating away at the structure of your home. Once our part is complete, we can get you ready to have your home put back together.

Do you need any of the services listed above? Call SERVPRO of Palmdale/Acton immediately at (661)272-1499. You won’t regret the first step you take to get your home back on track.